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Part of our DNA is about 'being good'. Although this is reflected in lots of ways, one of the key areas is the open approach we aim to take around the delivery, investment and performance of our services.

There’s lots of information throughout this website about this, but on this page you’ll find more about our legal structure, committees, key regulators and contacts. We’ve also published a link to all our customer policies and details of the data we publish.

In this section you'll also find our legal structure, committees and key regulators and contacts.

  • Service standards

    Our service standards set out our responsibilities and what you can expect from our services.

    Learn about our service standards

  • Policies

    View or download copies of the policies that set out how we work.

    View or download our policies

  • Leadership

    Learn about our executive team and board members who are accountable for the services we deliver and dedicated to providing safe, warm homes for our customers.

    Meet our leadership

  • Legal information

    Read about our legal structure, regulators and the trading names we use.

    View our legal information

  • Sustainability

    Bromford prioritises sustainability through ESG initiatives, sustainable finance, and community-focused strategies to create long-term positive impact.

    Sustainability

  • Privacy notices

    View the privacy notices that set out how we manage and use data.

    Read our privacy notices

  • Accessibility

    We'll soon be adding an accessibility assessment to our new website, to show what we're doing to make our services more accessible.

  • Committees

    Learn about what our committees do, and who is involved in them

    See our committees