Who we are
- We own or manage over 47,000 homes in the West Midlands and West of England, with over 50% of our homes in our top four areas (South Gloucestershire, Tewkesbury, Cotswold, and Lichfield)
- We invest in our homes and relationships so that people can thrive and our customer advocacy score at 30 September 2023 was 89%
- We are delivering our 2023-2027 corporate strategy with a focus on place, scale and impact as we continue to deliver our core business of social housing
- We lead our own sustainability agenda and our accredited Sustainable Finance Framework is driven by our corporate strategy, which in turn drives our sustainability linked loans
- We continue in ambitions to deliver 11,000 new homes by 2032, and we are a key strategic partner to Homes England
- We maintain our sector-leading dual credit rating platform (A+/A2), and we maintain the highest regulatory ratings (G1 / V1)
Our history
Recent developments
Our strategy for 2023-2027
Read more about our objectives, our customers and how we measure our success against them in the our strategy.
