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Overview

  • We own or manage over 47,000 homes in the West Midlands and West of England, with over 50% of our homes in our top four areas (South Gloucestershire, Tewkesbury, Cotswold, and Lichfield)
  • We invest in our homes and relationships so that people can thrive and our customer advocacy score at 30 September 2023 was 89%
  • We are delivering our 2023-2027 corporate strategy with a focus on place, scale and impact as we continue to deliver our core business of social housing
  • We lead our own sustainability agenda and our accredited Sustainable Finance Framework is driven by our corporate strategy, which in turn drives our sustainability linked loans
  • We continue in ambitions to deliver 11,000 new homes by 2032, and we are a key strategic partner to Homes England
  • We maintain our sector-leading dual credit rating platform (A+/A2), and we maintain the highest regulatory ratings (G1 / V1)

Our history

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