Our invoicing and purchase order requirements

On this page

–  Purchase orders

–  Enterprise asset management (EAM) work orders

–  What your invoice must include

–  Accepted invoice formats

–  Where to send your invoice

–  More information

We understand how important prompt invoice payments are for your business, and we want to ensure your invoices are paid on time.

To help us achieve this, please follow our payment guidance. Failure to follow this guidance could result a returned invoice or a delayed payment.

Purchase orders

Before supplying any goods, services, or works to Bromford Flagship, you must ensure you have received a valid Purchase Order (PO).

We strongly encourage all our suppliers to adopt a 'No PO, No Supply' policy to avoid delays in your payment.

Enterprise asset management (EAM) work orders 

If you supply goods, services, or works through our EAM processes, you'll receive a work order number at the start. This number will then become your purchase order number for invoicing purposes.

What your invoice must include

All invoices you send must be legible and include the following information:

• Unique invoice number
• Trading name, business address and contact details
• Date of invoice - our payment terms start from this date
• The nett amount of the individual items to be paid
• The total amount payable for all goods listed on the invoice
• A valid purchase order number quoted
• The quantity of goods or extent of the services

Each item should be listed on a separate line for clear identification along with a clear and accurate desciption.

If any works are in the sub-contracting category under the HMRC Construction Industry Scheme (CIS), then a split must be clearly shown between labour and materials where applicable.

Value added tax (VAT) 

If your business is VAT registered, invoices must also include the:

• VAT rate for each item listed on the invoice. Exempt and zero rated items must be clearly marked.
• total amount payable excluding VAT
• total amount payable including VAT

If VAT rates are different you must show the rates for each item. 

Our billing address

The billing address for all invoices should be:

Bromford
1 Venture Court
Broadlands
Wolverhampton
WV10 6TB

Please ensure you clearly state the subsidiary business the invoice relates to, for example Bromford Housing Association, or Merling Housing Society, Bromford Developments Limited etc.

Accepted invoice formats

We can only accept invoices in a PDF format. Please do not send paper copies via the post.

• We do not accept consolidated billing, so please ensure only one purchase order per invoice.
• Your invoice must be submitted as single PDF attachment. Multiple invoices submitted on a single PDF cannot be accepted.
• Invoices submitted as Word, Excel, password protected, part of zip files or an embedded link cannot be processed. These cannot be read by our automated system.

Where to send your invoice

Most invoices should be sent to: Readsoft@bromford.co.uk.

Exception: Invoices for Bromford Development Limited should be sent to: BDLPayments@bromford.co.uk.

More information

Any statements or queries should be sent to: Payments.Team@bromford.co.uk