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Coronavirus - November lockdown

After reviewing the second lockdown restrictions, we're pleased to tell you there won't be a significant impact on delivering our services to customers with our current Covid secure measures remaining in place. 

Check our information for customers about coronavirus, read our FAQS, and find out how we're keeping you safe when we visit.

[Updated 05/11/2020 at 8:56am] 

 

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Contact Us

If you're a Bromford customer your first point of call for tenancy queries is your neighbourhood coach.  

You can do certain things quickly right here on our website.

Our customer area offers information, help and advice to help you manage your home.

Visit My Account to view your personal details, request a repair, pay online, and check your rent account. If you don't have an online account yet, follow the link below to set one up.

Create your online Bromford customer account

Call us on 0330 1234 034

Our phone lines are open 8am to 6pm Monday to Friday and Saturdays 9am to 5pm. If you'd like to us to call back at a time that is convenient to you, request a callback. 

Emergency calls (danger to life or property) are answered 24/7. Calls are charged at local rate.

Some of you haven’t always been Bromford customers. If you were a customer of Merlin or Severn Vale before our partnership began then please click on the links below to contact us.

Merlin customers contact us

Severn Vale customers contact us

Send us an enquiry

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We will process your personal data in line with the data protection law set out in our privacy notice.

Head office address: Bromford, 1 Exchange Court, Brabourne Avenue, Wolverhampton Business Park, Wolverhampton, WV10 6AU