We're seeing an increase in calls about heating issues. Please check our advice on how to get your boiler working, before you get in touch with us.
If you think you might fall behind with your rent, don't ignore it. The first step is to talk to us to work out a plan to get back on track.
There are some things you can do to make paying your rent easier. Chat to us if you think any of these might help you
If you have missed any payments, we can make an agreement with you to pay back a certain amount each month or week
We'll talk about how much you can afford to pay, and how often. You'll need to make sure you keep us updated if your circumstances change.
There might be government help that you can get. A benefits calculator will tell you what you're eligible to claim.
If you can't claim any benefits, we've got advice on other ways to boost your income.
You might be able to move the day your rent is paid, so it's closer to when your money goes in. This will depend on your circumstances.
If you choose to do this, you'll also need to set up a standing order. This means your rent money goes to a separate account as soon as your salary or benefit payment goes into your main account. It will sit there until rent day.
For more information on the following benefits please use the links below