As your landlord, it's our legal duty to ensure the safety of all gas appliances, fittings, and flues in your home and communal areas. We conduct annual safety checks to ensure everything is in safe working order, protecting you, your family, and your neighbours.

Our responsibilities include:

  • Ensuring all installations, maintenance safety checks and annual gas servicing are carried out by a Gas Safe Registered Engineer
  • Complete a gas safety check and service on each relevant appliance gas appliances, gas fittings and gas flues in your home every year
  • All gas appliances, gas fittings and gas flues will be checked before a new customer moves in
  • We will keep a record of each annual safety check and service
  • We will provide you with a copy of the landlords gas safety record for your home within 28 days of the gas safety check being completed
  • Allow us access to your home when gas safety checks are required
  • If you have a pre-payment meter, it is important that there is credit on the gas and electric meter when we complete the check
  • Test your smoke and carbon monoxide alarms weekly by pressing and holding the test button on the alarm until it sounds
  • Do not paint the carbon monoxide alarms
  • While we maintain appliances we install and provide, you are responsible for any appliances you have purchased. Ensure all checks are done by a Gas Safe engineer
  • Do not use bottled LPG gas appliances in your home. You can refer to the Customer Alterations process to check what appliances are permitted

Whether you own your home outright, are a shared owner, or a long-term lease holder, you are responsible for maintaining your gas appliances. Ensure they are checked and serviced every year by an engineer registered with Gas Safe.

You can find details of qualified engineers in your area on the Gas Safe Register.

If you don’t arrange for the checks to be carried out each year, you may be in breach of your lease agreement.

Immediately open all doors and windows to ventilate the area

Turn off the gas emergency control valve at the meter, unless it's in a basement or cellar, or at the LPG tank/storage

Extinguish all flames and do not smoke

Avoid using electrical switches, as this can ignite gas

Contact the National Gas Emergency service at 0800 111 999. Or use textphone at 0800 371 787. Inform Bromford after calling

Follow the emergency operative's advice on any gas appliance issues. Contact Bromford if repairs are needed

If you feel unwell, seek medical attention immediately and mention possible carbon monoxide exposure

Do not turn the gas supply back on until a Gas Safe registered engineer has checked it