As we continue essential maintenance to our systems, our Customer Portal is unavailable from Monday 13 to Tuesday 21 January. You can continue to contact us through our usual channels.
Occasionally you may need to reset your boiler. Take a look at this video to find out how:
Before the reset, note down the fault code, e.g. F28 or F29, as this issue will need sorting - such as the example in this video of running out of gas.
If you need support, please get in touch.