We're seeing an increase in calls about heating issues. Please check our advice on how to get your boiler working, before you get in touch with us.

Signing up to the new portal is as easy as one, two, three:

  1. head to: www.bromford.co.uk/createyourpassword
  2. create a password for your account and confirm your email address
  3. enter your tenancy reference number in the portal to start using your account straight away

With your new online account you can: 

  • pay your rent or make a payment anytime
  • request a repair from your smartphone or tablet
  • view your account(s)
  • access help and advice
  • view your upcoming appointments 
  • view and amend personal details 

Our customer area will also increase your payment options and cut down wait times. You'll be able to make card payments on our secure payment page or through a new automated telephone payment line.