We have made every effort to make our websites accessible and easy to use for everyone. For more information read our accessibility statements for bromford.co.uk or the accessibility statement for findahome.bromford.co.uk which outline how accessible our two websites are, how to report any accessibility issues and what we are doing to improve accessibility.

Maintaining an accessible website is an ongoing process and we are continually working to offer a user friendly experience. If you have any problems using this web site please contact us by email or call the Communications Team on 0330 1234 031

This website is run by Bromford Housing Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without loss of content or functionality (except for captions and images of text) and without the text spilling off the screen
  • navigate most of the website using just a keyboard – except for non-essential feedback sections
  • change the language of the website without assistive technology using the embedded Google Translate tool at the top of the website

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible. We are currently working through what we can to improve this internally as well as with our developers to improve the current features that aren’t accessible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 28 days. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the communications team at Bromford by emailing digital@bromford.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Bromford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Content not within the scope of the accessibility regulations

Third-party content

Within our website their links to third-party content of which we don’t have control over and are not responsible for the accessibility of this content.

What we’re doing to improve accessibility

Towards the end of 2024, we will publish an accessibility roadmap which shows how and when we plan to improve accessibility on these websites.