As we continue essential maintenance to our systems, our Customer Portal is unavailable from Monday 13 to Tuesday 21 January. You can continue to contact us through our usual channels.

Customer policies

Our policies inform how we work and our responsibilities to our customers and partners.

Health and safety policies

Business and governance policies

Want to have your say on our policies?  

Get involved
A bromford neighbourhood coach talking to a customer in a communal area in front of some flats