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Service standards
Our service standards set out our responsibilities and what you can expect from our services.
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Dealing with pests and vermin
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Contractors code of conduct
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Looking after our neighbourhoods
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Sheltered schemes for older people
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Adaptations to customers homes
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Tree works
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Nuisance, anti-social behaviour and hate crime
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Customer alterations
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Dealing with your complaint
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Landscaping
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Responsive repairs
File type PDF