25 January 2021 Theo’s workouts help beat the virus In tough times like these it’s good to hear how customers are looking after themselves and keeping fit during lockdown. And we wanted to share the…
22 January 2021 S&P A+ credit rating retained We have had our A+ credit rating from S&P Global retained once again.
20 January 2021 New housing collaboration to deliver more affordable homes across the West Midlands A collaboration has been struck between the West Midlands Combined Authority (WMCA) and five of the region’s leading housing associations, including…
19 January 2021 Volunteers wanted for equality, diversity and inclusion workshops At the heart of our DNA is a passion for enabling customers to thrive so understanding any barriers to this is essential and we can only do this by…
07 January 2021 Coronavirus update on services during the latest lockdown When we wrote to you two weeks ago it was in the hope that 2021 would be a year when we’d be able to spend more time with our friends and loved ones…
05 January 2021 Customers scrutinise new complaints policy Involved customers are playing a key role in shaping our response to the Housing Ombudsman’s new Complaint Handling Code which will improve the way…